A Peculiar Business Intelligence Application: OLAP Applied to Fault Data at Siemens Mobile Communications

M. Contini and D. Tagliabue (Italy)


Multidimensional Databases, Data Warehousing, Cube browsing, Fault Management Process.


The paper describes the application of the Business Intelligence approach, based on the On-Line Analytical Processing technique, to the Fault Management process. In the products development process carried out by Siemens Mobile Communication S.p.A., test phases hold great relevance. Consequently, a careful and detailed analysis on faults gives powerful and objective data to improve the Test Management process. Faults are managed in a transactional Data Base that unfortunately doesn't provide native features for complex data analysis. Thus an additional layer has been added devoted to this specific purpose.

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