A Critical Review of Research on Technology-based Training in the Context of Business Organizations

M. Saghafian (Canada)


TechnologyBased Training (TBT), evaluation, business organization, effectiveness, efficiency, and technology affordances


This paper critically reviews the recent literature on technology-based training in the business organizations. For doing so, I examine the literature from three main perspectives: effectiveness, efficiency, and technology affordances. Based this examination, I identify the lack of theoretically grounded models that distinctively address the issues of evaluating “technology-based” training programs. So I conclude by calling for an interdisciplinary approach to develop evaluation models that help instructional designers to understand which form of technology is effective under which specific circumstances.

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