Beyond Videoconference: A Literature Review of Store-and-Forward Applications in Telehealth

L. Reimer, L. Liu, and I. Henderson (Canada)


Asynchronous, Store-and-Forward, Web-based, Videoconference, Telehealth


Telehealth applications have grown significantly over recent years with a primary focus on videoconference or real-time applications to deliver health services across distances. This paper reviews recent literature on the use of store-and-forward or asynchronous telehealth applications in delivering clinical health services. The discussion covers clinical applications, advantages and disadvantages, considerations for future development and research regarding store-and-forward applications. If the reported benefits of store-and-forward are fully realized, the future of telehealth points clearly to significant growth of such applications in many areas of health care service delivery.

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