I.T. Hawryszkiewycz (Australia)
portals, web services, knowledge management, customization
The paper defines knowledge portals and how they can be customized to support different environments. It defines a portal as composed of generic knowledge services and application services. Application services include ways to maintain a body of knowledge and ways to integrate and evolve this body of knowledge into business processes. The generic knowledge services include ways to use this body of knowledge to create new knowledge. Customization combines these services in a space and structures the space to support community practices. A prototype system that illustrates these services in learning is then described.
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