R.P. Biuk-Aghai (Macau) and S.J. Simoff (Australia)
pattern, virtual collaboration, shared workspace, group ware
Virtual collaboration through online collaboration systems that provide shared workspaces is becoming increasingly commonplace in today's organizations. Recent research has focused on identifying and describing patterns of col laborative activity. Current observation methods of collab orative work are mostly manual and labour-intensive. We propose using the shared workspace system itself to collect and make available observations of virtual work. We pro pose the notion of patterns of virtual collaboration as ag gregations of detailed activities into larger-scale units, and distinguish several different levels of abstraction. We illus trate the use of patterns of virtual collaboration on an ac tual shared workspace system, and discuss other potential applications.
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