Work Search Prototype Design: Human-Computer Interaction for Vocational Rehabilitation

E. McKay, T. Thomas, and J. Martin (Australia)


project management, accessible information, Web-portaldevelopment


There can be no doubt that the process of designing computerized systems involves many different types of design techniques. The simplest conceptual notion can quickly blossom into a complicated technical nightmare. Because of this, systems analysis and design has been called a black-art. It has become fashionable to follow the so-called principles of user-centred design. The main focus of this paper is to expose some of these influencing entities including: dealing with difficult people, unexpected changes, awkward authorware tools, and development techniques that defy even the most experienced system developer. Taking the short-cut approach does not work. System analysis is surely a practiced art. Due to the accelerating need for knowledge and proficiency with multimedia design and development alongside Web-enabling technologies; none of the available books on system design prepare the novice designer for the realities of what lies ahead. Reinventing the project management wheel seems to be the order of the day for systems innovation. Even with the best intent: systems expertise, professional integrity, legal agreements to ensure developer/client requirements are met; this can still go horribly wrong. An important feature of this project is to provide a context for collaborative educational research that involves corporate/ academia/government sector partnerships.

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