Towards Provision of Knowledge-intensive Products and Services over the Web

D. Apostolou, P.-P. Georgolios (Greece), B. Klein, J. Franz (Germany), W. Maass (Switzerland), A. Ab

Keywords

Knowledge management, e-commerce

Abstract

The overall objective of the INKASS ("Intelligent Knowledge Asset Sharing and Trading") project is to develop an intelligent Internet-based marketplace of knowledge assets. At the core of our technological approach stands a case-based reasoning approach for ascertaining knowledge assets for relevant user contexts and a comprehensive metadata description of information objects which represent tradeable knowledge products. The research approach and the e-marketplace developed for a management consultancy is discussed in its first version in this paper.

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