Assessing Communication Processes within Integrated Health Information Systems

S. Saboor and E. Ammenwerth (Austria)

Keywords

Health Care Information Systems, Process Assessment (Health Care), Hospital Information Systems

Abstract

Communication processes in health information systems are complex interactions between multiple application systems with different and possibly diverse interpretation of common communication standards. Because errors in these processes negatively affect patient treatment potential communication errors must be detected in advance. Thus, a method is needed that considers the characteristics of information objects and their processing in heterogeneous information systems. An important prerequisite for this kind of assessment method is a concise summary of weaknesses which can occur within the communication between computer-based application systems. This paper presents a taxonomy of weaknesses that can occur within the communication between computer-based application systems. Further, a concept for an assessment method is presented that is based on this taxonomy.

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