Supporting Social Driven Requirements Engineering Processes through Knowledge Sharing Platforms

Christian Sillaber, Joanna Chimiak-Opoka, and Ruth Breu


Requirements engineering, knowledge sharing, semantic web


A number of recent projects have made significant progress towards the goal of utilizing Web 2.0 paradigms to improve requirements engineering processes. These approaches either build on semantic platforms such as a semantic wiki or focus on a subset of Web 2.0 paradigms, such as social games or multimedia annotations. Therefore, if organizations want to use these methodologies at their fullest, they have to introduce these platforms in parallel to often already existing Web 2.0 platforms such as company wide social networks or knowledge sharing platforms. Operating two more platforms for requirements engineering introduces such as trace-ability, an increased potential for duplicate requirements as well as additional costs and time needed to train participating stakeholders. To mitigate these problems, we present how knowledge sharing platforms, already employed by organizations, can be used to support social driven requirements engineering processes. Our proposed solution implements several community-oriented features that utilise collaboration and knowledge sharing paradigms. The presented process fosters the engagement of larger, globally distributed, groups of stakeholders in the collection, discussion, development and structuring of software requirements.

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