Richard Pankomera, Professor Darelle van Greunen
View Full Paper
ICT usage, electronic health, m-health, telehealth, e-health, Malawi, South Africa, Tanzania, public healthcare, developing country.
Information and Communication Technology (ICT) is
increasingly playing a pivotal role in the delivery of
healthcare services. Effective use of ICT in the health
sector has the potential to improve the efficiency of health
care and public health service delivery. Health is affected
profoundly by the application of ICT, which changes the
way people can access knowledge and the way they
communicate with one another daily (Mechael, 2005).
Telemedicine, mobile health and electronic health
applications have improved the delivery of healthcare
services, disease management and disease awareness. It
cannot be overemphasised that the deployment of these
technologies has enabled the timely access and the
sharing of more accurate health information between
healthcare professionals and patients.
This paper discusses a comparative analysis of the usage
of ICT in health care, specifically in the countries of
South Africa, Tanzania and Malawi. The study was
conducted by examining scientific research papers in
journals and conference proceedings.
The paper has revealed that there are disparities in the
usage of ICT within the Southern African Development
Community (SADC) regions, especially among South
Africa, Tanzania and Malawi. In general, SADC faces a
lot of challenges such as lack of financial resources, poor
infrastructure and lack of cyber-legislation. However, the
situation in the SADC region can improve if there is a
harmonization of cyber-legislation. Apart from improving
infrastructure, there is also a need to increase trade and e-
commerce among member countries.